Shipping policy

UK Delivery

We offer a variety of shipping options at checkout depending on the speed of service you require and the size of your order.

For orders below £20, our shipping rates are as follows:

Service	Price	Delivery aim
Royal Mail Tracked 48®	£2.75	2-4 working days
Royal Mail Tracked 24®	£3.65	1-2 working days
Royal Mail Next Day Delivery	£9.25	Next working day
Royal Mail Saturday Delivery	£15.30	Next day, incl. Saturday

If your order is above £20 we offer free shipping and reduce the rates above to the following:

Service	Price	Delivery aim
Royal Mail Tracked 24®	Free	1-2 working days
Royal Mail Next Day Delivery	£5.60	Next working day
Royal Mail Saturday Delivery	£11.65	Next day, incl. Saturday

The majority of orders will be sent using Royal Mail postal services however, ParcelForce, FedEx or DPD may also be used for orders over 2kg (or 18 decks) to ensure safe and speedy delivery of your playing cards and accessories.

All services are tracked and tracking numbers will be provided for orders via email at the time of shipment.

We realise that nobody enjoys paying for postage which is why we cover the cost of packaging and charge no more than what we pay to post your order. 

International Delivery

International postage is a flat-rate depending on your location and is as follows:

Region	Price	Delivery aim
Europe	£11.00	5-8 working days
North & South America	£15.00	6-10 working days
Australia	£15.00	6-12 working days
Rest of the World	£13.00	6-10 working days

International orders are typically shipped via Royal Mail's International Tracked or International Tracked and Signed For services however ParcelForce, FedEx or DPD may be used for larger orders. Where possible, a tracking number will be provided via email at the time of shipment. 

Delivery to the European Union

As of July 1st 2021, if you’re buying from within the European Union you will be required to pay the VAT rate of your country of residence on all purchases before your goods can be delivered. Please note that import VAT is not included at checkout and may be charged upon delivery of the goods by the courier. Customs and duties charges may also apply on orders above a certain threshold. 

Some things to keep in mind

All orders are despatched within 24 hours and shipping rates include packaging. 

Unfortunately, we have no control over import taxes or customs fees - these may be charged by your government and are your responsibility. By placing an order with us, you accept responsibility for any additional charges which may be applied to rejected packages, orders returned due to non-claim, incorrect addresses etc. 

If an order is placed and the address entered at checkout is incorrect, King of Cards cannot be held responsible for the delivery of that package or the fees associated with having the package re-delivered. It is your responsibility to double check the address you are having your order shipped to.

If the order does not make it to your destination due to an error in the provided delivery address, if you fail to claim your package after an attempted delivery or if you refuse your order at point of delivery, it will typically be returned to our store within 30 days. If you no longer require your products, King of Cards reserves the right to deduct the shipping fee paid on your original order when processing a refund. If you still require your items, an additional charge may be required to resend your order. 

Want delivery sooner or would like a specific courier? Contact us to discover your options.